Support Center - Feiyou Furniture

After Sales

Feiyou is committed to providing after-sales service to ensure that you maintain a good experience after purchasing our products for a long time.We will provide full support for any problems that may arise, including troubleshooting and assistance with difficult product problems.

“Three”Full Services

Full-Time Service

7×12-hour telephone support.

Year-Round Service

Available 365 days a year without breaks.

Comprehensive Service

Includes consultation, design, installation, debugging, maintenance, and repair.

“Five” Free Services

Free Consultation

Free product, technology, construction, and maintenance consultation.

Free Site Survey

Free on-site inspection and measurement of the construction area.

Free Design

Complimentary overall design, area planning, custom play equipment, and classroom design for signed clients.

Free Training

Free training on product usage, maintenance, and related knowledge.

Free Inspection

One free inspection of the project product set upon customer request.

Happy Childhood,Feiyou Together

Shipping Cycle

We aim to deliver your toddler furniture within 7 to 15 days of placing your order. This timeframe includes handling, loading and unloading, and shipping.

Throughout the process, we will keep you updated to ensure you know exactly when you can expect your shipment.

Safe, Efficient, Multiple Options

Transport

To meet your needs, we offer a variety of shipping options, including sea, air and road.

Whether you prefer the speed of air freight or the cost-effectiveness of sea freight, we have a solution to suit your requirements.

Flexibility to choose from a wide range of transport options

Get more out of your machine!

Warranty

Our warranty covers any product or installation quality issues during the warranty period at no extra cost.

After the warranty period, repairs or replacements will be charged. Please note that damages caused by human error or accidents will be charged.

We show you what's all possible.

Business Support

Flying Friends showroom provides a dynamic platform for global distributors to showcase their products.

Using our 360° Remote Display feature, dealers can provide an immersive viewing experience directly from their mobile phones or computers, enhancing the buying process.

More Dealer Services